OPPORTUNITY

A Victorian Government Statutory Authority approached Spring Point to run an organisational culture diagnostic following a period of significant change within the organisation. The aim of the work was to help leadership understand the current state of their culture as well as define and plan the implementation of the ideal future state for their culture for ongoing success. Ensuring that their employees had the opportunity to contribute and be heard through the process was a critical outcome, as was the need for the process to define and direct tangible actions and outcomes. 

WHAT WE DID 

Over the initial 3 months of the engagement, we partnered with our client to:

• Deploy the Denison Organisational Culture Diagnostic tool to generate quantitative and qualitative data and insights which were shared with all staff, through both organisational and divisional debriefs.
• Develop a ‘desired state’ culture Blueprint through conducting in-depth 1-on-1 interviews with the Senior Executive Committee, as well as refine and distribute broader online surveys for People Leaders.
• Facilitate a series of ‘bottom up’ action planning workshops involving staff across all divisions, as well as senior Executives, to define actions and activities that would help achieve the future state culture ambition. 
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OUTCOMES

Since our engagement with the client began we’ve been upskilling the People & Culture team to be able to run and facilitate further action planning sessions and solution design activity. More importantly though, through the creation of the organisational and divisional culture blueprint and action plans, our client has been able to effectively define and prioritise the most important activities and changes to implement, with an evidence based view on what impact the changes should have on the organisation and its people. 

WHAT'S NEXT

Our client is now looking to develop a final change plan and project, and will launch a pulse check survey and assessment to better understand the impacts of the initial engagement, and ensure that progress towards their future culture state, and improved performance, is on track.