OPPORTUNITY

new strategy ‘Advancing Melbourne 2030’, the HR function at Melbourne University sought a partner to support them in reviewing the strategic needs and readiness of the HR Division. Specifically, the work sought to advise on the most appropriate operating model, strategic objectives, capability and key processes to enable functional excellence into the future.

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WHAT WE DID

Spring Point conducted a functional review of the strategy and people function that included:

• Stakeholder interviews across the University
• A functional effectiveness diagnostic
• Process and service effectiveness review
• Broader university operating model definition
• HR capability assessment
• Process mapping and definition
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OUTCOME

The work delivered the following key outcomes that were the catalyst for immediate changes:

• Revised HR Operating Model and related HR structure
• Future capabilities for success defined and current function benchmarked against these
• Development of change roadmap to support the implementation of key processes, services and operating model recommendations