February 15, 2021Comments are off for this post.

We’re Recruiting!

We’re excited to be seeking two enthusiastic and appropriately skilled Consultants to join our stellar team

See the job ad for more detail about what we need and what we offer, but if this doesn’t answer your questions, contact Noelene Blair on 0419 345 750 noelene.blair@springpoint.com.au. 

To apply, send your CV to hello@springpoint.com.au

We don’t need a cover letter, just your top 3 reasons why you think this position is a good fit for you, and why you think you’re a good fit for us.

Applications close 5pm Wednesday 3rd March, 2021

July 3, 2020Comments are off for this post.

Creating an inclusive environment starts with leadership

Our latest newsletter looks at the how and why of diversity in society and organisations.

A five minute read for our latest insights.


July 2, 2020Comments are off for this post.


By Chelsea Corless

As discrimination and violence against people of colour and other marginalised groups gains visibility, organisations are becoming increasingly vocal in their support for diversity and belonging.  While this has been met with some cynicism, we know from working with dozens of client organisations that many hold a genuine commitment to fostering diversity and belonging in their workplaces.

Yet despite this commitment, and substantial efforts by some, many organisations have failed to make sufficient progress towards genuine diversity and belonging.  There are countless reasons for this, not least because discrimination and bias is baked into many of our processes, our systems, ways of interacting and thinking.  Creating organisations that are truly diverse and foster belonging is daunting and difficult work.

Organisational culture remains an important avenue for such efforts. This is because cultures are not an end in themselves - they are not policies, practices, capabilities; rather they create the environment in which employees and leaders are supported or prevented from bringing about positive change; the environments in which well-meaning efforts are embraced or rejected.

The path to cultures of belonging will look different for everyone, but they will all take time, effort and a lot of learning from mistakes. Nevertheless, there are many things organisations can do to fast track their success. We propose these Six Principles based on research and experience as a good place to start the work: 

1. Understand what belonging means to your employees

This will differ greatly across employees, and the first step is giving them a chance to express what they need. This can be as simple as a survey, or more involved, such as ASIO’s diversity networks, 1 with employees provided resources, governance and sponsorship to establish groups to tackle diversity issues and offer support. Importantly, listening to employees will help identify marginalised groups, understand employee expectations and how far you have to go to meet these. It will also help you manage expectations, because you won’t always be able to give people everything they hope for.  

2. Leverage your existing culture and values

Understand your current culture and find ways to use this to bring belonging to the fore. For example, if your culture strongly values professionalism, make considered inclusion of diverse opinions in decisions a matter of professionalism. If your culture is risk averse, make it risky to exclude others from decisions.  If working within your current culture is not enough, manage resistance by selecting interventions that at least don't work directly against your culture.

3. Manage tensions

There will be tensions, both real and perceived, between doing the right thing and doing what is best for short term business or personal gain. For example, the need to include more diverse opinions may clash with a value in speedy decision making. Organisations need to understand what points of conflict exist between their ways of working and inclusion efforts and provide employees with a clear path for navigating them. The famous Netflix Culture Manifesto 2 does a great job of articulating such trade-offs.

4. Focus on a few behaviours and work practices

While mindset and bias play an important role in culture, they are notoriously difficult to describe, change and measure. Yet mindset does follow behaviour, so focus instead on a few behaviours and work practices that require your people to put belonging into action and reinforce them rigorously.

5. Focus on the local

Belonging means different things to different people and cultures. Therefore, efforts to bring it to life will need to look different across teams and geographies. Help teams and leaders define how they will bring broader organisational expectations of inclusion and belonging to life at their local level, and to determine the unique behaviours they will take to achieve this.

6. Measure it

Change is an ongoing process, so be sure to measure it as such. Identify the lead and lag indicators of success at both local and organisational levels, pulse them regularly and make the results salient to decision makers.

The world has a long way to go before we achieve the equity and justice we all deserve, and organisations have a critical role in getting us there. Creating cultures that foster belonging and positive change is an important avenue for this essential work.


  1. https://www.insidehr.com.au/asio-diversity-capability-innovation-adaptability/ 
  2. https://jobs.netflix.com/culture 

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April 23, 2020Comments are off for this post.

Our Latest Newsletter

Our latest newsletter is your guide to Survive and Thrive with a free discussion series, white paper and other tools to support your business through this period. 

April 16, 2020Comments are off for this post.

Survive and Thrive Whitepaper

As a consulting firm we support the world's best companies to develop culture, leadership and capability solutions to enable strategy execution. Never before have these organisational attributes been so critical to an organisation’s ability to survive and thrive, recognising that great change is always accompanied by real hardship, and opportunity.

With information and opinions abound, we sought to clarify what history and evidence reveals as the critical considerations for organisations seeking to not only survive, but to be prepared to thrive when volume and activity returns. This article distills our insights from research and evidence, and summarises key areas that our progressive clients are investing in now to ensure they can continue to be market leaders for the clients, consumers and communities they support.

Check out our Spring Point Survive and Thrive Report below and get in touch to find out more.

Read more